What 1000 Senior Care Organizations Teach Us All About Online Reviews
From the most challenging tasks come the most important learnings. When it comes to getting online reviews, few industries are as challenged as the Senior Care...
Unlock The Power Of Press Release Marketing For Local Business
Let’s call it the “Money Box”. Being in the top 3 of the local search results box pays off in leads and sales for any local business. According to the...
The Promise of Growth – 11 Reasons Why Local Businesses Should Be Using Google Ads
A local business group contacted me to do a presentation on Google Ads. Naturally, since we’re a Google Ads management agency, I was thrilled to do so. But getting...
Reputation Management Wisdom From Around The Web
In this article, we’ll explore some of the more recent wisdom from experts around the web on the benefits, pitfalls, and future of online reputation management as it...
What You can Do Right Now To Prepare For The Voice Revolution – Part 2
In Part 1 of this series, we showed why businesses should begin to use voice technologies. Google, Amazon, Microsoft, Apple, and others are rapidly developing Artificial...
The Underlying Customer Service Skills That Make Or Break Online Reviews
I ran across a great customer service article by Help Scout. If you’re a professional in a larger company, they’re good concepts to organize your...
Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations
I’ve noticed that people who leave negative ratings online do so because they feel that not only did they not get what they expected, but they often feel that they...
Amazon’s Top 10 Management Books – August 8, 2018
Nothing keeps a business growing like the effectiveness of its ownership and leadership. In most cases, it’s a good thing for leadership, and all of its...
The Answer To This One Simple Question Can Make Your Business Extraordinary
A few years ago I wrote a post for another blog about the power of an organization or a leader’s “why”. In today’s flashy, busy world, it’s as...
Turn Up The Advertising Power With Display Ads
Sorry, business owners and managers, social media platforms are not ever again going to be much help in getting your message out organically. Here’s an excerpt from a...
The Google+ Advantage – How To Outperform Your Competitor’s Online Presence
Here’s a question, the answer to which could help your local business dominate key search terms, and earn a spot in the Google local 3-Pack. What was it that took a...
What You can Do Right Now To Prepare For The Voice Revolution – Part I
At the time of this post, only about 15% of US households have a smart speaker. Since this isn’t a huge number, the question naturally arises is the voice revolution...