Month: August 2018

Recent Post

What You can Do Right Now To Prepare For The Voice Revolution – Part 2

In Part 1 of this series,  we showed why businesses should begin to use voice technologies.   Goog

The Underlying Customer Service Skills That Make Or Break Online Reviews

I ran across a great customer service article by Help Scout.  If you’re a professional in a l

Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations

I’ve noticed that people who leave negative ratings online do so because they feel that not onl

Amazon’s Top 10 Management Books – August 8, 2018

Nothing keeps a business growing like the effectiveness of its ownership and leadership.  In mos

The Answer To This One Simple Question Can Make Your Business Extraordinary

A few years ago I wrote a post for another blog about the power of an organization or a leader’

Turn Up The Advertising Power With Display Ads

Sorry, business owners and managers, social media platforms are not ever again going to be much help