How BJ Fogg’s Model Can Help Get More Online Reviews
Business models boil complex issues down into simple visual or mental explanations. They’re maps of reality that provide insights on ways to think about any problem....
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Ideas For Any Business
If Your Website “Content is King” Why Not Treat It As If It Were Royalty?
When websites aren’t performing as they should, it seems that people gravitate more to the analytic and technical factors to fix their problems. Many don’t pay...
Google My Business Strategies That Help Local Businesses Reach More Customers, Patients, and Clients
The Local Business SEO Challenge Google makes changes to its search algorithm and ad platform at a pace impossible for any business to keep up with. Listen to SEO geeks talk...
10 Employee Management Questions Successful Companies Ask and Answer
Finding the right approach to managing employees is often a difficult balance for mangers and business owners to acheive. Employees quickly pick up on all too familiar...
What 1000 Senior Care Organizations Teach Us All About Online Reviews
From the most challenging tasks come the most important learnings. When it comes to getting online reviews, few industries are as challenged as the Senior Care businesses. ...
Reputation Management Wisdom From Around The Web
In this article, we’ll explore some of the more recent wisdom from experts around the web on the benefits, pitfalls, and future of online reputation management as it...
What You can Do Right Now To Prepare For The Voice Revolution – Part 2
In Part 1 of this series, we showed why businesses should begin to use voice technologies. Google, Amazon, Microsoft, Apple, and others are rapidly developing Artificial...
The Underlying Customer Service Skills That Make Or Break Online Reviews
I ran across a great customer service article by Help Scout. If you’re a professional in a larger company, they’re good concepts to organize your...
Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations
I’ve noticed that people who leave negative ratings online do so because they feel that not only did they not get what they expected, but they often feel that they...
Amazon’s Top 10 Management Books – August 8, 2018
Nothing keeps a business growing like the effectiveness of its ownership and leadership. In most cases, it’s a good thing for leadership, and all of its...
The Answer To This One Simple Question Can Make Your Business Extraordinary
A few years ago I wrote a post for another blog about the power of an organization or a leader’s “why”. In today’s flashy, busy world, it’s as...
What You can Do Right Now To Prepare For The Voice Revolution – Part I
At the time of this post, only about 15% of US households have a smart speaker. Since this isn’t a huge number, the question naturally arises is the voice revolution...