Category: Developing People

Recent Post

10 Employee Management Questions Successful Companies Ask and Answer

Finding the right approach to managing employees is often a difficult balance for mangers and busines

The Underlying Customer Service Skills That Make Or Break Online Reviews

I ran across a great customer service article by Help Scout.  If you’re a professiona

Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations

I’ve noticed that people who leave negative ratings online do so because they feel that not onl

Amazon’s Top 10 Management Books – August 8, 2018

Nothing keeps a business growing like the effectiveness of its ownership and leadership.  In mos

The Answer To This One Simple Question Can Make Your Business Extraordinary

A few years ago I wrote a post for another blog about the power of an organization or a leader’