Tag: reputation management

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Sarasota Assisted Living and Senior Care Online Presence Benchmark Study

If you’re in the assisted living or senior care business in Florida, you’ll be interested

How BJ Fogg’s Model Can Help Get More Online Reviews

Business models boil complex issues down into simple visual or mental explanations.  They’re m

The Underlying Customer Service Skills That Make Or Break Online Reviews

I ran across a great customer service article by Help Scout.  If you’re a professiona

Listen Up!…Sharpening Listening Skills Builds Positive Online Reputations

I’ve noticed that people who leave negative ratings online do so because they feel that not onl